Privacy Statement

1. Identity and Contact Details of the Data Controller Settes B.V. (“Settes,” “we,” “our,” or “us”) is the data controller responsible for processing personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Contact Details:

2. Scope of this Privacy Policy This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, purchase products, or otherwise interact with us.

3. Data We Collect We may collect the following categories of personal data:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Payment Information: Billing and shipping addresses, payment details (processed securely by third-party providers).

  • Account Information: Login credentials, preferences, and purchase history.

  • Technical Information: IP address, browser type, operating system, and usage data via cookies or analytics tools.

4. Legal Basis for Processing Personal Data We process personal data based on one or more of the following legal grounds:

  • Consent: When you have given clear consent for us to process your data for specific purposes (e.g., subscribing to a newsletter).

  • Contract Performance: When processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.

  • Legal Obligations: To comply with legal obligations (e.g., tax or regulatory requirements).

  • Legitimate Interests: When processing is necessary for our legitimate interests, provided your rights do not override these interests (e.g., improving our website’s functionality).

5. How We Use Your Data We use personal data for the following purposes:

  • Processing and delivering orders.

  • Providing customer support and responding to inquiries.

  • Sending updates about products, services, or promotions (if consent is provided).

  • Improving our website, products, and customer experience.

  • Ensuring compliance with legal and regulatory requirements.

6. Sharing of Data We do not sell your personal data. We may share your data with:

  • Service Providers: Third-party vendors providing services such as payment processing, shipping, IT support, and marketing.

  • Legal Authorities: When required by law or to protect our rights and interests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred.

7. Data Retention Personal data is retained only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. For instance:

  • Order and transaction records are kept for tax and accounting purposes.

  • Data collected for marketing purposes is stored until consent is withdrawn.

8. Your Rights Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request details of the personal data we hold about you.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data, subject to legal retention obligations.

  • Right to Restriction: Request limited processing of your data.

  • Right to Data Portability: Obtain a copy of your data in a structured, machine-readable format.

  • Right to Object: Object to the processing of your data for specific purposes, such as direct marketing.

  • Right to Withdraw Consent: Withdraw your consent at any time for processing activities relying on consent.

To exercise these rights, please contact us at info@settes.nl.

9. Cookies and Tracking Technologies Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more information, refer to our Cookie Policy [link to Cookie Policy].

10. Security of Your Data We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. International Data Transfers As a company based in the Netherlands, your data is primarily processed within the EU. If data is transferred outside the EU, we ensure that adequate safeguards, such as Standard Contractual Clauses (SCCs), are in place.

12. Updates to this Privacy Policy This Privacy Policy may be updated periodically. Changes will be posted on this page, and significant updates will be communicated via email or website notification.

13. Contact Us For questions or concerns regarding this Privacy Policy or data processing practices, please contact:

Effective Date: January 2025